I truly hope you love your ONE WOMAN WARRIOR handbag or tote. I want you to be happy with your purchase. However, since all products are made by hand, and most are one-of-a-kind, I do not take returns.
If you do need to return your purchase for defect, please send an email to imjanest@earthlink.net, with "OWW RETURN" in the subject line. In your email, please state the problem, and I will respond.
Return shipping will not be refunded. Any custom-made product cannot be returned.